Start Using UniqPOS — FREE Forever

Please login to the Back Office, click on the ‘Billing & subscriptions’ button in the Settings menu. Choose the
add-on you like, click on the corresponding Subscribe button and follow the instructions.

All add-on services have a 14-day free trial period. Starting a trial period does not require a card. Once
you’ve started the trial period, the Billing & Subscriptions page will display the trial expiration date. If you
want to continue using the service after finishing the trial, activate the subscription by clicking on the
‘Activate’ button.
At any time, you can cancel the trial with the ‘Unsubscribe’ button. For more details, please refer to the
article. The free trial will last for 14 days and cannot be canceled even if the user unsubscribes from an
add-on. If the user resubscribes again after 14 days of the free trial period, the user will not be eligible for
free trial anymore.

Upon starting a trial, you can either activate the subscription immediately or after the end of the trial
period. During the subscription activation, you will be asked to provide your payment card details.
Please note that the price shown for the subscription is per store. If you have added a few stores only for
testing during the free trial, and you do not wish to pay for all of them, please adjust the numbers of stores
according to your needs before activating the subscription.
If you activate the subscription before the end of the free trial, you will still be able to use the service
without paying till the end of the trial period. Your card will be charged and an invoice will be issued at the
end of the trial.

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We currently accept major credit and debit cards: Visa, MasterCard, and Amex.

The decline indicates that the card-issuing bank could not process the transaction. Please contact your
bank. The most common reasons for a card to be declined could be that the transaction exceeded the
credit limit, or declined based on the location, the bank’s fraud rules blocked the transaction and so on.
Please check with your bank for more details.
When contacting the bank, we would recommend you to reach the second-tier customer service of your
bank. The first-tier customer service may not have the access and system visibility required to locate any
factors behind the decline. We recommend you to prepare some detailed information related to the
transaction upon calling the bank (e.g. the amount of the transaction, the website the transaction was
made at and the time of the transaction).

For your convenience, your subscription will be automatically renewed at the end of the billing period. You
can easily cancel your subscription at any time.
Follow these easy steps to cancel a subscription:
1. Login to the Back office with the account owner email and password.
2. Go to Settings and then to Billing & Subscriptions section.
3. Click the Unsubscribe button to cancel an active subscription.

While you are subscribed to any subscription, your card will continue to be charged until you unsubscribe,
even if you do not use any add-on or UniqPOS App.
If you decide not to use the UniqPOS, please unsubscribe from the subscriptions in your Back Office. We do
not refund the charged amount if the subscription is active.

To stop recurring payments or delete your card details, please email to help@UniqPOS.com from your
business account email, stating your request.
If you have any further questions on any issues regarding Subscriptions and Billing, please contact the
support team